Terms of service
Terms of Service – Healthy Seeds
Welcome to Healthy Seeds. By visiting our website and purchasing from our Shopify store, you agree to the following Terms of Service. Please read these terms carefully before placing an order.
1. General Information
Healthy Seeds sells organic and natural seed products including chia seeds, pumpkin seeds, flax seeds, sunflower seeds, and related healthy food items.
By using our website, you confirm that you are at least the age of majority in your country or you are using the website with the permission of a parent or guardian.
2. Product Information
We try our best to provide accurate product descriptions, prices, images, weights, and availability.
However, slight differences may occur in:
- Product color
- Seed size
- Texture
- Packaging design
- Natural smell or appearance
Because our products are natural and organic, minor variations may happen from batch to batch.
3. Health Disclaimer
Healthy Seeds products are natural food items and are not intended to diagnose, treat, cure, or prevent any disease.
Information on our website is provided for general knowledge only. It should not be considered medical advice.
Customers with allergies, medical conditions, pregnancy, or special dietary needs should consult a doctor or nutrition expert before using any seed product.
4. Allergy Notice
Our seed products may contain or come in contact with allergens such as nuts, seeds, grains, or other natural food items during handling, packaging, or storage.
Customers are responsible for checking product details before purchasing. Healthy Seeds will not be responsible for allergic reactions caused by product use.
5. Order Placement
When you place an order on our website, you agree to provide accurate information including:
- Full name
- Contact number
- Complete delivery address
- Correct product selection
- Quantity required
Healthy Seeds is not responsible for failed delivery due to incorrect or incomplete customer information.
6. Order Confirmation
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or any other contact method provided by you.
We reserve the right to cancel or refuse any order if:
- Product is out of stock
- Payment is not received
- Delivery address is incorrect
- Fraudulent activity is suspected
- Pricing or product information error occurs
7. Pricing and Payment
All prices listed on our website are subject to change without prior notice.
We reserve the right to update product prices, delivery charges, discounts, and offers at any time.
Payment must be completed through the available payment methods on our store. For Cash on Delivery orders, customers must pay the full amount at the time of delivery.
8. Shipping and Delivery
We aim to deliver orders as soon as possible. Delivery time may vary depending on your location, courier service, weather conditions, public holidays, or other unexpected delays.
Healthy Seeds is not responsible for delays caused by courier companies or circumstances beyond our control.
Customers must check the parcel condition at the time of delivery. If the parcel is damaged, torn, leaked, or opened, please record a clear video and contact us immediately.
9. Return and Refund Policy
Returns and refunds are handled according to our Return & Refund Policy.
For refund claims, customers must contact us within 24 hours of order delivery and provide a clear unboxing video as proof.
Refund or replacement will only be approved if the claim meets our return and refund conditions.
10. Product Storage
After delivery, customers are responsible for storing the products properly.
Healthy Seeds products should be stored in a cool, dry, and clean place, away from moisture, direct sunlight, heat, insects, and strong odors.
We are not responsible for product damage caused by improper storage after delivery.
11. Use of Products
Customers are responsible for using the products properly and in suitable quantities.
Healthy Seeds will not be responsible for any issue caused by overuse, misuse, incorrect storage, allergy, medical condition, or personal sensitivity to any seed product.
12. Website Use
You agree not to use our website for any illegal, harmful, or unauthorized purpose.
You must not:
- Copy our website content without permission
- Misuse our brand name or product images
- Upload viruses or harmful code
- Attempt to damage or hack the website
- Place fake orders
- Use false personal information
Any misuse of the website may result in cancellation of orders and restriction from future purchases.
13. Intellectual Property
All content on the Healthy Seeds website, including brand name, logo, product images, banners, descriptions, text, and design, belongs to Healthy Seeds unless otherwise stated.
You may not copy, reproduce, edit, or use our content for commercial purposes without written permission.
14. Discounts and Promotions
Healthy Seeds may offer discounts, deals, bundles, or promotional offers from time to time.
We reserve the right to change, cancel, or limit any offer at any time without prior notice.
Promotional offers may have limited validity and may not be combined with other discounts unless clearly mentioned.
15. Limitation of Liability
Healthy Seeds is not responsible for any direct or indirect loss caused by:
- Incorrect product use
- Allergic reaction
- Improper storage
- Courier delays
- Customer-provided wrong information
- Technical issues on the website
- Natural variation in organic products
Our maximum responsibility is limited to the amount paid by the customer for the purchased product.
16. Changes to Terms
Healthy Seeds reserves the right to update or change these Terms of Service at any time.
Updated terms will be posted on this page. Continued use of our website after changes means you accept the updated terms.
17. Contact Information
For questions, complaints, or support, please contact us through our official support channel.
Brand Name: Healthy Seeds
Support Contact: healthyseedsteam@gmail.com
Email/WhatsApp: 03099509539
Thank you for choosing Healthy Seeds.